Monroe Bank & Trust reports card scam

September 25th, 2013

Monroe Bank & Trust is warning of a telephone scam that is invoking the bank’s name in an apparent effort to get personal financial information from area residents.
An automated call system has been making the calls to area residents saying “This is Monroe Bank & Trust. Your debit card has been comprised.” said Tom Scott, the bank’s risk management officer. The recording provides another number to call to either reinstate the debit card or resolve the problem. When the second number is called, the caller is asked to enter their card account number and personal information number (PIN).
“It’s an attempt to scam customers out of their card numbers,” Mr. Scott said.
He said the bank has gotten about 25 reports of people receiving the calls since Tuesday afternoon, both from bank customers and non-customers alike.
“As far as I know, we haven’t had any reports of peoples’ accounts being compromised,” he said. “People seem smart enough to know that the bank doesn’t call you for that information.”
“They are doing what I would call spearfishing by targeting a certain community with these local calls, knowing that Monroe Bank & Trust has a market share that is significant so they’ll get more people to fall for it.”
“I suspect it’s a robocall type of thing using a particular area code or exchange,” he said. “The fact that they are broad-brushing it and getting people who are not customers of the bank tells me there’s no breach of any system.”
He said anyone who fell for the scam should call the bank immediately. Anyone getting such a call should just hang up.
The call-back number the scammers were using was (312) 465-1642. It now appears to be a non-working number.
Mr. Scott reported the matter to the Monroe Police Department, which is investigating.

bank

Laundry packets can be lethal

September 24th, 2013

In case you missed it, some of those single-load laundry packets can sicken or kill your kids.
For details, click here.

laundry packets

Watch for Do Not Call Registry scams

September 23rd, 2013

The Better Business Bureau warns that scammers are at it again, using the national Do Not Call Registry as a ruse to extract fees or personal data from unsuspecting victims.
For details on how the scams work, click here.

Frigidaire blenders can slice and dice you

September 20th, 2013

Frigidaire Professional blenders are being recalled because the shaft on the machines can break and cut users.
For details, click here.

blender

Some ceiling-mounted lights recalled

September 17th, 2013

Dolan Designs is recalling various styles of its ceiling-mounted light fixtures due to shock or fire hazards. Although Dolan makes a range of styles in these lights, a number of manufacturers of similar-looking models also have announced recalls of them in recent years due to similar concerns.
For information on the Dolan recall and the styles affected click here.

Recalled light fixture

Faulty dehumidifiers can cause fires

September 16th, 2013

A dozen different brands of dehumidifiers are being recalled because they can smoke and catch fire.
For details, click here.

dehumidifier fire

Avon recalls microwave oven popcorn-makers

May 17th, 2013

Avon is recalling microwave popcorn-makers because they can catch fire.
For details, click here.

popcorn-maker

Meijer recalls baseboard heaters

May 17th, 2013

Meijer Inc. is recalling Touch Point baseboard electric heaters because they can pose a fire hazard.
Consumers who bought one of the heaters can get refunds.
For details, click here.

baseboard heater

State bans online loan companies

May 17th, 2013

The Michigan Department of Insurance and Financial Services (DIFS) has issued cease and desist orders against the AALM Consulting Services, dba www.multiloansource.com, and DJR Group, LLC for unlicensed loan activity.

“Making personal loans in this state without the proper authority is illegal,” DIFS Director Kevin Clinton said. “Consumers are urged to contact our office if they have any questions as to whether or not the person or website providing loans is properly licensed.”

All loan originators in Michigan are required to have a license. Consumers can check to see if a person or loan business is licensed to do business in Michigan by visiting: www.michigan.gov/difs.

A copy of DIFS’ cease and desist orders can be found at:

http://www.michigan.gov/documents/difs/AALM_13-11721_421224_7.pdf

http://www.michigan.gov/documents/difs/DJR_13-11718_421225_7.pdf

State issues utility tip sheet for newbies

May 16th, 2013

The Michigan Public Service Commission (MPSC) has issued a new consumer tips sheet for first time renters and homeowners.
“Becoming a first time renter or homeowner brings with it utility-related responsibilities,” said MPSC Chairman John D. Quackenbush. “The consumer tips sheet issued today provides useful advice on how to establish utility service before the move-in date, how to handle establishing service when living with multiple tenants, and how to avoid late payment charges and shut-off notices.”
The new consumer tips sheet also provides energy saving tips. They are available here.

Some Farm Rich products rich in bacteria

April 3rd, 2013

Some Farm Rich pizza and mozzarella snacks are being recalled because some have been found to be contaminated with E. coli bacteria.
For details, click here.
More than two dozen persons in 15 states have taken ill from the products, including two in Michigan.

pizza slices

Feds say temporary tattoos not always safe

March 27th, 2013

The Food and Drug Administration is warning consumers that so-called temporary tattoos can cause some pretty serious side effects, especially in the form of skin irritations on those who might unknowingly be allergic to them.
To learn about the potential problems, click here.

temporary tattoo problems

Some LED light bulbs being recalled

March 20th, 2013

Some LED light bulbs marketed under the names of EcoSmart, Definity, Sylvania and Westinghouse are being recalled because they can overheat. For details, including brands and model numbers, click here.

LED bulbs

Timeshare seller generating complaints

March 15th, 2013

Timeshare owners are being bilked by a company that offers to sell their properties but has a phony address and simply ends up taking their money.
The Better Business Bureau Serving Eastern Michigan (BBB) is warning the public against entering into contracts with Net Management Group or Harris Title due to numerous consumer complaints.
Consumers have reported that Net Management Group employs high pressure sales tactics in an attempt to get consumers, typically the elderly, to sell their timeshares. Potential customers are asked to sign a contract and to wire money to an account in Mexico before the sale of their property can be completed. Once the money is wired, the prospective sellers are no longer able to reach the company and they are not able to recover their money, which is typically thousands of dollars.
In some cases, consumers have been directed to contact a title company, doing business as Harris Title and claiming to be located in Houston, Texas, to execute a contract and provide advance payment via the wire transfer. The BBB serving the Greater Houston area conducted a site visit to the address listed on Harris Title’s Web site and discovered that this location does not exist.
The BBB serving Eastern Michigan has conducted a site visit to the address given on Net Management Group’s letterhead, 535 Griswold St., Suite 1110, Detroit, MI 48226. The business does not exist at this location; rather a different business has been in operation at that address for several years. The security guard for the building indicated that no business by that name is in the building, but that many people have come there looking for Net Management Group.
For more information, click here.

Soft-air rifles have safety problem

March 12th, 2013

Soft Air Swiss Arms sports rifles sold that the Sports Authority for $100 are being recalled because they can fire even with the safety is on.
Consumers can take the soft-air rifle back to the store for a refund.
For details on this recall, click here.

soft-air rifles