Archive for the ‘MonroeTalks’ Category

MonroeTalks mirrors issues nationwide

Monday, October 13th, 2008

Two unrelated moments today got me thinking again about MonroeTalks.com.

First, a student stopped me as I walked across campus to ask if I had seen the latest flare-up on MonroeTalks involving Sojourner, a regular poster who revels in controversy.

Then on my semi-regular visit to Poynter Online, a sort of journalism think tank, I ran across a blog post by media analyst Rick Edmonds about Topix.com.

Topix aggregates news - that is, it collects news stories from a variety of sources and packages them for each community in the country.

Check under Monroe and you’ll find a bizarre collection of news, most from Detroit or Toledo Web sites.

None of the news stories are original and there is no effort to be comprehensive. So you end up with an interesting but hardly useful mish-mash of news.

More of Topix’ Web traffic seems to come from the “Talk” section, where site users can comment on anything they choose.

As with MonroeTalks.com, the conversation is varied and sometimes not very civil. Because Topix is owned by respectable newspaper companies - Gannett, Tribune and McClatchy - Edmonds questioned whether the level of uncivility is appropriate. 

He noted that newspapers have been struggling since the advent of user comments to find the balance between unfettered, open dialogue and maintaining tight enough control to satisfy their traditional high ethical standards 

Most readers of this blog probably know that until eight weeks ago I led the team of folks at The Evening News who moderate MonroeTalks.

We spent many hours discussing this very topic. But invariably we decided to err on the side of letting people have their say with as little intervention by the newspaper as possible.

That philosophy was described by Topix creator Chris Tolles as a “culture shift,” according to Edmonds.

That’s exactly what it is.

I don’t pretend to understand why the Internet is the way it is. But users of Web sites like Topix and MonroeTalks are looking for a place to express themselves - without big brother looking over their shoulders.

It was fun checking out MonroeTalks again. I’m still amazed by the depth and diversity of the comments. And yes, some are still lacking in civility.

What order should posts be in?

Friday, August 8th, 2008

It sounds so simple …

I know that’s a line from a James Taylor song, I just can’t remember which one. Help, someone?

What could be more simple than deciding the order of comments following a story on our Website.

Should reader comments start with the most recent, and go backwards, or start with the first comment, and continue chronologically?

On Monroenews.com, they start with the most recent. That way, if you’re checking back frequently, you don’t have to go hunting for the most recent comments. And if you’re coming in late and there already are many comments, it’s not that difficult to scroll to the end and read from the bottom up.

That’s the explanation I gave a recent caller who questioned why the comments are “upside down,” in his words.

And if it’s so simple, why is it just the opposite on MonroeTalks?

There, each thread starts with the original comment, and stays in chronological order. If you’re following a long thread, you can use the page links at the top of the thread to jump to the end, where the most recent comments are located.

And you can follow along even more easily by using the “Recent Posts” feature or the “Show unread posts since your last visit” feature. Both take you right to the most recent comments. If you need to catch up on what was said earlier on a thread, you can use the page links to move back and forth in the thread.

But back to the question. What do you think? Do we have it rightside up, or upside down? Should comments on stories be the same as on the forums - starting at the beginning and staying in order. Or should MonroeTalks be turned upside down, with most recent comments at the top?

It sounds so simple …

Russert, Carlin and MonroeTalks

Thursday, July 3rd, 2008

One of the regular users of MonroeTalks, “Kazimer,” challenged me to think about the connection between George Carlin, Tim Russert and MonroeTalks.

Kaz sent a link to a column by Rabbi Aaron Bergman on Detnews.com that made the loose link between Russert and Carlin, noting that they both “spoke truth to power.”

Neither backed down from challenging people in authority - in their own very different ways. Russert, as host of Meet the Press, was unfailingly polite and professional while asking tough questions and insisting on real answers. Carlin took pride in being rude and irreverent, both in his comedy and in his obversations on government, religion and any other institution.

What does all that have to do with MonroeTalks?

Kaz didn’t give his opinion, but I can see the direction he was heading with the question.

As the person primarily responsible for moderating MonroeTalks.com, I take a lot of grief from both sides when there is a controversial post that some think should be deleted.

Of course, I don’t make those decisions in a vacuum. They’re often discussed by several people before a decision is made. And of course, one of the underlying principles that we hold dear at The Evening News is freedom of speech. 

When it’s a close call, we’re usually going to err on the side of leaving it. That angers some people, who think we should be more aggressive in the name of decency. Like George Carlin’s comedy, some of the comments on MonroeTalks are pretty raunchy.

When does a person’s right to free speech get trumped by the public’s right to read a community discussion forum without being offended?

That’s not a question with an easy answer. We have “Terms of Service” for MonroeTalks - as well as for the comments that follow stories on monroenews.com - that prohibit profanity, obscenity and personal attacks, among other things. That helps, and we delete any clear violations. The problem is the huge gray area.

Rabbi Bergman ended his column with a plea that perhaps holds part of the answer.

“Politicians and religious leaders around the country are probably breathing a little easier, because Russert and Carlin will not be there anymore,” he wrote.

“It is up to all of us, in our own way, to continue to demand honesty and integrity from all in public life.”

MonroeTalks is a place where everyone can say what they want - in their own way. They can challenge people in authority, speaking their own version of “truth to power.” They also can tell jokes, swap recipes for potato salad, or banter about baseball.

And they can do it all like Russert, with class and respect, or like Carlin, with sharp and vulgar humor.