Archive for April 28th, 2009

Pro Choice Fishing: Great Blades, BETTER Service

Tuesday, April 28th, 2009

I love going to the dealer booths at the Michigan-Ohio Fishing Show held at the Fairgrounds the last two winters.  I always find something that I can use, and once in a while find something really good.  This year it was the booth with the guys from Pro Choice Fishing.

I mentioned yesterday about the “Purple Claw” blade that caught one of the fish we landed on Sunday.  That’s the place where I got it while walking around the Monroe Bank and Trust Expo Center that weekend. I know I dropped 40 bucks just in blades that day at their booth.  I even picked up some of the Claws that day, but as it turns out, not nearly enough.

Brent, the owner even mentioned while I was at the booth, that the Purple Claw was their best producer last year.  I had picked up four that day, and when I lost one after landing that fish Sunday, I thought I better load back up.  I even considered calling in the order while on the water, but didn’t have the number loaded in my cell phone.

So instead I waited till Monday morning and called Brent to make sure I wanted the ones with the copper blades for this weekend’s tournament. The website needs some reworking, somehow “bronze” was typed instead of copper.  So I ordered 12 in sized #5 blade, and 6 more for good measure in the #4 colorado blade size.

I emailed that I appreciated the help over the phone and for explaining the ordering process on the website.  Mentioned that I had a tourney on Saturday and how they had been right in their original suggestion back in February. 

The best part is that I got a return phone call an hour later.  Brent explained to me that he didn’t know that I needed them for a tournament, and would make sure that the order would get to shipped to me that day.  That’s GREAT customer service, and another MICHIGAN company coming through for their state’s anglers.