Not from around here

Remember that post I wrote, the one where I was excited about new and FREE Charter services?

Yeah, I was wrong. Nothing to be excited about. In fact, if anything, it is something to run away from. Run away very, very fast.

Our bill was 2x as much as it was before! The phone number of the “representative” didn’t work, nor had he written a name. ANNNNND he called to authorize changes to the account! Without my permission! I’m the only one on the account yet that didn’t matter since my husband (or anyone who had been here could have done it, I suppose) authorized it. So now I’ve spoken with 4 customer service reps, an online rep, and had to drive out to the nearest service station (It’s in New Boston but if you go there be advised they are closed from 12 to 1 so you don’t have to wait 15 minutes like I did) to attempt to fix things. GUH. No more signing things from people going door to door, that’s for sure. I’ve already put 2 or 3 hours into attempting to fix this mess and it’s not over yet.

So word to the wise: if you suspect something is too good to be true, call and verify. I wish we would have!

Yesterday a Charter service person visited our house. I wasn’t home, but my husband took the info. Charter has updated their lines to fiberoptics, so now everyone has digital cable even if they were not previously digital cable subscribers. For free! They are bringing around information and setting up times to deliver/install the boxes. Now we’ll get additional channels and digital quality. We also upgraded our internet for $5 - twice as fast for $5 is exciting. Be on the look out, or call Charter to see if the free upgrades apply to you, too.

I setup my iPhone to post mobile. Watch out for some happenin’ posts! Hot off the iPhone has a nice ring to it, doesn’t it?

Here’s a pic I took on my phone today at the art fair. I read the sign and seriously did a double take…